Apple is known for offering the best customer service in the consumer technology market, and the company scores above its competitors in customer satisfaction surveys every year.
A particular story tells of how an Apple store manager broke a rule during the Steve Jobs’ celebration yesterday to earn a new, 10-year-old customer for life.
Los Gatos, California Apple Store
YouTube: We're quite sure that Steve Wozniak, the co-founder of Apple, could make a phone call and get an iPhone 4S well before it hits the stores. However, he hasn't done that. Instead, he's first in line in front of the Apple Store in Los Gatos, California, waiting for his iPhone 4S. Category:Science & Technology
Me & Steve Stories — Some of the best stories about Steve Jobs are the personal, intimate ones. We’re collecting them here and will run as many new stories as we can find. If you have a story about Steve you’d like to share, please send us your submissions.
Steve Jobs loved to drive fast, and even late in his life, it wasn’t an uncommon sight to see him zooming down the highway at breakneck speeds to the Cupertino campus. Back in 1979, though, Stephen Stapleton got a joyride that he would always remember from Jobs… all in a breakneck search for Woz!
(10-14) 08:16 PDT LOS GATOS - Hundreds of people lined up around the Bay Area this morning to be some of the first to get their hands on iPhone 4S, including Apple co-founder Steve Wozniak.
Wozniak, who founded Apple with Steve Jobs, was the first person to get a phone at the Apple store in Los Gatos. The crowd of hundreds cheered as the Apple employees opened the doors to the store at 8 a.m. and offered high-fives to many eager Apple buffs.
Surrounded by other eager iPhone buffs and plenty of TV reporters, Wozniak said he was so excited by the new phone that he had to get in line - even though he's already preordered a phone.
We’re quite sure that Steve Wozniak, the co-founder of Apple, could make a phone call and get an iPhone 4S well before it hits the stores. However, he hasn’t done that. Instead, he’s first in line in front of the Apple Store in Los Gatos, California, waiting for his iPhone 4S. “The long wait begins. I’m first in line. The guy ahead was on the wrong side and he’s pissed,” tweeted Wozniak as he took his place in front of the store. Wozniak is known for showing up in lines for new Apple products; he was in line for the iPhone 3GS back in 2009, and again for the iPhone 4 in 2010.
When I caught up with Apple (AAPL) co-founder Steve Wozniak last week he was in the 36th hour of a media marathon, talking to late-night news shows and morning news shows and news shows in between about his friend and former business partner.
They started Apple Computer together in 1976 with nothing. Now, 35 years later, Steve Wozniak can reflect on just how his friend and fellow computer geek Steve Jobs changed the world.
"I am in great grief," Wozniak, 61, tells PEOPLE. "I'm glad that Steve Jobs did so much for the world. His efforts and accomplishments move us much closer to solving the great problems of the world, including war."
Jobs, who died last week at 56, had a beautiful mind that allowed him to see the future, and shape it, says Wozniak.
SAN FRANCISCO: When Steve Wozniak co-founded Apple with Steve Jobs in a Silicon Valley garage in 1976, he couldn't have known the incredible footprint that Jobs would leave on the consumer electronics landscape. The two built and marketed the first personal computer to generate color graphics, the Apple II.